You can purchase our products online at www.stitched-lb.com or through our store located in Achrafieh Beirut , Lebanon.
Please make sure the email address you have entered is correct and kindly check your junk mail. If it is still not received kindly contact us at firstname.lastname@example.org
You can check your order status in your account section on the website. In addition, you will receive an email with your tracking details
Delivery time usually ranges within 4 – 7 working days when placing an order (Depending on your location)
You can always track your shipment under your account section on the website, or follow the tracking number sent to you via email.
If any of the products you have ordered came damaged , please email us at email@example.com within 7 days of receiving your parcel. Make sure to include a picture of the item and your order reference. Please take into consideration that claims reported after 7 days of the delivery cannot be considered.
Please email us at firstname.lastname@example.org within 7 days of receiving your order. Make sure to include your order reference in the email to be able to review your request. Please note that claims reported after 7 days of delivery may not be reviewed.
We accept MasterCard, Visa worldwide. Cash on delivery option is only available in Lebanon.
If you have still not received your order please contact our customer service team at email@example.com or call us at +96170663197, Monday through Friday between 10 am and 6 pm .
Please contact us so we may assist you at firstname.lastname@example.org or call us at +96170663197, Monday through Friday between the hours of 10 am and 6 pm.
You can contact us by sending an email to email@example.com . If you would like to speak with someone by phone, please call our number below. Agents are available from Mon - Fri: 10am- 6pm.
The goods must be returned unworn, unwashed , unused , undamaged and with all original tags attached within 20 days for international orders, and 7 days for local orders.
The following products are non-exchangeable include: swimwear , intimates and accessories.
Exchanges in store : you can exchange your order in the store during our opening hours Monday-Saturday (10 am - 7 pm)
All international orders should be returned through arrangements with any postal carrier to our return center. Shipping and handling chargers on exchanged merchandises are on the clients expenses. Once we receive your return a gift card will automatically issued to your e-mail. We do not offer any type of refunds . The store credit issued does no include the original shipping charges.
AL NASRA , NASRA 911